Frequently Asked Questions

Use the universal search on our homepage to enter a town, neighborhood, or landmark. Filter by price, bedrooms, amenities, property type, and whether the owner accepts chat requests. Save searches to receive alerts the moment similar homes go live.

Click the "Contact" button on a listing to open a secure chat thread. You can exchange questions, schedule tours, and share documents without exposing your phone number unless you choose to. Every conversation stays archived in your inbox.

Our trust & safety team reviews every ad and automated tools flag suspicious activity, but you should always visit a property in person, keep conversations inside Pendelea, and never send money outside the platform until a lease is signed.

No! Searching for and browsing properties on Pendelea is completely free. You only pay rent and deposits to the landlord after you've agreed on terms and signed a lease.

Create a free account, open your dashboard, and click "Post a Property." Add location, rent, photos, amenities, and your viewing preferences. Every submission is reviewed by our moderation team before going live.

Basic listings are free. Upgrade anytime for premium placement, auto-renew, lead boosting, or dedicated support. Pricing is displayed in the dashboard before you publish or upgrade an ad.

Yes. Go to "My Listings," open a property, and update the details. Edits trigger a quick review to keep information accurate, and your chat history stays intact.

All inquiries arrive in your dashboard inbox. You'll receive email alerts and can reply directly in chat, share documents, or escalate a report to support without leaving the conversation.

Yes. We take data security seriously and use industry-standard encryption to protect your personal information. We never share your data with third parties without your consent. Read our Privacy Policy for more details.

If you encounter a suspicious listing or potential fraud, please report it immediately using the "Report this listing" button on the property page, or contact us at support@pendelea.com. We investigate all reports promptly.

Yes! Our website is fully responsive and works great on smartphones and tablets. We're also working on dedicated mobile apps for iOS and Android. Stay tuned!